PRESENTATIONS, WORKSHOPS + SERVICES
-  Leadership + Management DevelopmentWhether your leaders and managers are new or experienced, I offer comprehensive training to help supervisory and leadership teams perform at their very best. I’m experienced in identifying needs and creating and delivering content to organizations, large and small, spanning across industries, including car rental, coffee, health care, construction, insurance, engineering, and government agencies. The topics reflect the needs of each client: From what every supervisor should know to facilitating change, personally and organizationally, to leading strategic initiatives. Before the training, I work with clients to: Determine training needs, outcomes, budgets, and timelines Review prior training materials Create participant buy-in through surveys or focus groups Identify specific topic and opportunities for growth Identify evaluation and measurements for training effectiveness During the training to: Deliver engaging and relevant curriculum Involve all participants in the sessions Evaluate and adjust content and delivery as needed Give life to the vision, mission, goals, and values After the training to: Identify reinforcement and follow-up methods Identify additional areas of opportunity 
-  One-on-One CoachingOne-on-one coaching encourages and develops a shift in who you are, what you do, and how you do it. Coaching services are not to be construed as, or replacement for, psychotherapy, legal counsel, or medical advice. Time with a coach is an opportunity to explore and develop interpersonal and leadership skills to ensure professional growth and success. I work with coaching clients to: Identify the objectives for the coaching sessions Clarify expectations for the coach and client Identify client accountability and responsibilities Establish confidentiality boundaries Establish a budget and timeline for the sessions Identify a method of evaluation Each meeting will include an agenda, informal evaluation of progress, feedback from the coach, and a recommitment to the process. Coaching clients are expected to complete assignments between sessions. 
-  Retreat FacilitationSometimes you have to “retreat” if you want to “advance.” Time away from the office routine is a great way to recharge, reeducate, and regroup. Expert facilitation ensures engaging and productive meetings and retreats that get results. I work with clients to: Clarify retreat objectives Ensure that the meeting is a good use of time and resources Develop specific, measurable goals for the retreat Create an interesting, well-timed agenda Serve as a neutral chairperson Keep the meeting focused and productive Create an open atmosphere Strengthen relationships and teamwork Develop engaging activities Create action plans Evaluate the retreat’s effectiveness Develop follow-up activities 
-  MediationMediation is a valuable means of conflict resolution for individuals or small groups. I can help move parties to productive conversations, greater openness to and recognition of the perspective and experience of others. Through mediation, trust, teamwork, communication, and relationships are improved. I work with clients to: Understand and identify sources of conflict and misunderstanding Identify readiness to participate in sessions Prepare parties for sessions Identify interests Identify agreements for moving forward Establish a framework for follow-up to ensure progress 



